Being productive doesn’t mean getting everything done. I know it sounds a little like organizational heresy but you need to admit the truth (at least to yourself): You can’t get everything done.The more you try the less you really end up accomplishing. True productivity means working on the right tasks. Identifying the right task in the moment when the phone is ringing, your email notification is blowing up and your boss is standing in your doorway asking if you’ve finished that report yet, can be very difficult to do. That’s why so many of us spend so much of our time engaged in activities that don’t really add the value that we might like. We’re busy, we’re getting things done, but we aren’t accomplishing the things that will make a difference. Sometimes it can feel as if we are a race horse with blinders on, coming out of the starting gate in the morning, running full-out around the track throughout the day, only to end up back at the starting line when we finish.
Management is about getting things done through and with others. When things aren’t getting done the way that they should, it can be a real challenge to turn the situation around. And there is usually a pretty steep price to pay in the process.
My Gym went out of business on Friday. I know, I know, too bad for me right? Well, I’m not looking for sympathy, I’m trying to explain something important about expectations. The owners put a notice up early Friday morning explaining that they would be closing the doors for good at 5 pm. It didn’t really bother me all that much, because it didn’t really surprise me. I knew that they were having financial difficulties and that the deal they had in place to sell the facility to a prospective buyer had fallen through. So I was kind of expecting it to happen. No harm, no foul. I joined another gym the next day. Sunday morning I woke up at 730 am ready to try out the new facility. It turns out they don’t open on Sunday until 11 am. WAIT! WHAT? HOLD ON! THAT’S RIDICULOUS! I was an unhappy camper! I had some pretty choice words to say about the new Gym to my wife. And that was despite the fact that it was my own fault. I never bothered to look at the Sunday hours before I joined.
Think about the best relationships you’ve ever had. What made them so great?
Good communication? Genuine affection and caring? Maybe you supported and helped one another? All of those qualities are related to the key ingredient in any successful relationship: Trust.
Trust is the fuel of great relationships. Without trust, the relationship isn’t going anywhere.